Legal
Refund Policy
This Refund Policy explains when refunds may apply for payments made through Waahtsy.
Last updated: 20 July 2026
1. General
Many services on Waahtsy are fulfilled by independent providers. Refund eligibility depends on the type of service, provider terms, and whether the booking was completed as agreed.
2. Cancellations
If you cancel before a provider starts the service, you may be eligible for a full or partial refund depending on timing and the specific service category. Late cancellations or no-shows may not qualify for a refund.
3. Service issues
If a booked service was not delivered, was materially incomplete, or differed significantly from what was agreed, contact support promptly with booking details so we can review the case with the provider.
4. Non-refundable items
Convenience fees, completed services accepted by the customer, promotional credits, and third-party charges outside Waahtsy’s control may be non-refundable unless required by law.
5. How to request a refund
Email contact@waahtsy.com with your booking ID, payment reference, and reason for the request, or call +91 8003 19 9003 / +91 8003 16 9003. Approved refunds are typically processed to the original payment method within a reasonable banking period.